Privacy Policy | Astra ABA

01Information We Collect

Personal information. We may collect personal information such as your name, email address, and other identifiable details when you voluntarily provide them through contact forms, subscription sign-ups, or other interactive features on our website.

Automatically collected information. When you visit our website, certain information may be automatically collected by cookies and similar tracking technologies. This may include your IP address, browser type, operating system, referring URLs, and other browsing information.

02How We Use Your Information

Personalization. We may use the information collected to personalize your experience on our website, providing you with relevant content, products, and services.

Communication. If you provide us with your contact information, we may use it to respond to your inquiries and send periodic emails, updates, and promotional materials related to our products and services. You can opt out of these communications at any time by following the instructions provided in the emails.

Analytics. We may use the automatically collected information to analyze user behavior and improve our website's functionality and user experience.

Legal requirements. We may use and disclose your information to comply with applicable laws, regulations, legal processes, or government requests.

03Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties, except in the following cases:

Service providers. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you. We utilize a third-party marketing vendor, The Connective Media Group, to collect your contact information as well as other information that may be needed for patient assessment such as insurance and diagnostic information ("Collected Information"). All Collected Information is forwarded to Astra ABA through The Connective Media Group for the purpose of providing you with a free consultation by Astra ABA. By submitting your information through a form on Facebook or on our website, you hereby agree and voluntarily consent to The Connective Media Group's receipt of Collected Information and forwarding of your information to us.

Legal obligations. We may share your information when we believe it is necessary to comply with the law, enforce our website policies, protect our rights, or ensure the safety of ourselves or others.

04Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is entirely secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security. SMS opt-in or phone numbers for the purpose of SMS are not being shared.

05Third-Party Links

Our website may contain links to external sites that are not operated by us. We do not have control over the content or practices of these sites and are not responsible for their privacy policies. We encourage you to review the privacy policies of these third-party websites before providing any personal information.

06Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If you believe we have inadvertently collected such information, please contact us immediately, and we will take appropriate steps to remove it.

07Changes to This Privacy Policy

We reserve the right to update and modify this privacy policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

08SMS Terms & Conditions

Upon messaging opt-in, the end user agrees to receive messages from Astra ABA regarding order updates, account notifications, or other non-promotional communications. End users can opt out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply.

If you need assistance or have questions about our SMS service, reply with HELP to any SMS message you receive, or contact our customer support team at +1 (516) 655-9017.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact us

If you have any questions or concerns about our privacy practices or this policy, please contact us at info@astraaba.com.

By using our website, you signify your acceptance of this privacy policy. If you do not agree with this policy, please refrain from using our website. Thank you for trusting us with your personal information.